Guests want a stay that is tailored to their personal interests and preferences, and Aimy makes it possible to do just that; draw them back and offer personalized services and experiences.
Spending on top of room and board means increased hotel revenue, without building additional rooms and expanding capacity
At the right time, offer more than just a place to stay, upgrade your hotel from a location for sleeping to a location for enjoyment.
Always the right recommendation for your guests, regardless of level of experience and level of education of the staff you rely on.
One glance at the screen provides us with the most important information about our guest
Aimy selects only the products that are most suitable for each individual guest
The service is offered at the right time and does not burden the guest with redundant offers
Offers are communicated through all channels, regardless of the guest's current location
Aimy encompasses the guest's entire journey, taking advantage of additional upsell opportunities through various devices and touch points.
After booking, offer your guest a special offer, tailored to their interests.
Welcome a guest after booking, or send an old guest an offer that's updated with items based on their personal interests and preferences before booking.
Maintain natural communication with your guest. Encourage your agent to communicate spontaneously on topics of interest to each individual guest.
Aimy activates automatically and the receptionist knows at a glance what to offer the guest.
Let your guest know about the special in the wellness center when connecting to the hotel's free Wi-Fi.
The guest had a busy work day? Display on the hotel television that there's a special on their favorite beer at the bar.
Create a wow effect for your guests and show that you are the hotel of the future that guests will tell their friends about!
At the restaurant, we know the guest's favorite dish, at the bar, we know their favorite drink!
Use text messages or WhatsApp to surprise your guest with helpful recommendations.
During the interaction at the reception, the video wall shows a personalized offer of additional services.
Send your guest a thank you email and offer them a tailor-made package for next season.
Aimy is a smart upsell system for hotels that recognizes the wishes and interests of each guest. The complete journey of each individual is encompassed, from booking, hotel stay to departure - and through all channels provides staff with timely instructions on when and what to offer guests.
We are pioneers of the Croatian digital transformation in the hospitality industry and we are experts in the development of software solutions for improving numerous aspects of the market and products, which are at the forefront of successful and efficient business operations. Our expertise and efforts have been recognized by some of the most important hotel chains, which is supported by the fact that our technical solutions have been applied in as many as 60 hotels.
It always supports the guest, from booking to thank you emails
Segmentation is automated, and communication takes place on all channels
Informative calculation of prices available at your fingertips
Answers to the most frequently asked questions