When installing the Aimy system, all the services that the hotel plans to offer are listed. All products are categorized according to their description; for example, all restaurants are placed in the same category. Ultimately, a clear and orderly catalog of services and products is created that can be shown to the guest or used as a tool for staff training.
Staff will gain insight into each guest's personal preferences and current interests, allowing them to provide better customized services. In addition, staff will always have a source of information at hand when guests ask them a question, e.g. about local customs and the like.
It is possible to enter an unlimited number of activities, services and events in the catalog, with the option of integrating third-party systems (partners, restaurants, shops, museums…). It is also possible to illustrate each product with photographs, and it is also possible to indicate periods of availability – opening hours or dates for services that available only seasonally.